Terms of Service

1. Agreement to Terms

By accessing or using Pallio ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

Pallio is an AI-powered platform that enables users to:

• Create and interact with AI personas
• Generate educational content including quizzes and study materials
• Process and analyze documents, images, and audio files
• Share and discover community-created AI personas
• Collaborate with other users through team features

3. User Accounts

3.1 Account Creation

• You must provide accurate and complete information when creating an account
• You must be at least 13 years old to use the Service
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account

3.2 Account Responsibilities

• You must not share your account credentials with others
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to terminate accounts that violate these Terms

4. Subscription Plans and Billing

4.1 Subscription Tiers

Pallio offers multiple subscription tiers (Free, Starter, Professional, Premium), each with different features and usage limits.

4.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change subscription pricing with 30 days notice

4.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds are provided for partial subscription periods

5. User Content

5.1 Your Content

• You retain all rights to content you create using the Service
• You grant Pallio a license to host, store, and display your content as necessary to provide the Service
• You are solely responsible for the content you create and share

5.2 Content Standards

You agree not to create or share content that:

• Violates any applicable laws or regulations
• Infringes on intellectual property rights
• Contains malware, viruses, or harmful code
• Is defamatory, obscene, or offensive
• Violates the privacy of others

6. AI-Generated Content

6.1 AI Outputs

6.2 Usage Rights

• You may use AI-generated content subject to these Terms
• AI-generated content may not be original or unique
• Similar or identical outputs may be generated for other users

7. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Reverse engineer or decompile any part of the Service
• Use the Service to harm, harass, or threaten others

8. Intellectual Property

8.1 Our Rights

• Pallio and all related trademarks, logos, and service marks are our property
• The Service's design, code, and functionality are protected by intellectual property laws
• You may not use our intellectual property without written permission

9. Privacy and Data

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations of Liability

10.1 Warranties

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALLIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Termination

11.1 Termination by You

You may terminate your account at any time through your account settings.

11.2 Termination by Us

We may terminate or suspend your account immediately for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees

12. Contact Information

For questions about these Terms, please contact us at:

• Email: support@pallioai.com
• Website: https://pallioai.com