Your Documents, Answering on WhatsApp
A document-grounded AI chatbot in the app your audience already uses
Connect a Pallio persona to WhatsApp and let customers, students, or teammates message it questions. Every answer is grounded in the documents you uploaded — not the open web — using the same hybrid retrieval pipeline as Pallio chat, and your persona's instructions and access controls are enforced on every message. The same persona can also answer on Telegram and Discord. Pallio is an AI document-chat platform that answers from your own files with clickable citations.
Features
- Answers in the chat app: People message your persona on WhatsApp like any contact — no app install or new login.
- Grounded in your files: Responses come from your uploaded documents via hybrid retrieval, not generic web knowledge.
- Your rules apply: Persona instructions, sharing settings, and access controls are enforced on every message.
- Telegram & Discord too: One persona, three messaging channels.
Common Use Cases
- Customer questions answered from your SOPs and product docs
- Field teams asking the ops manual from their phone
- Study groups querying shared course materials
- Communities getting instant answers from a shared knowledge base
- Reaching audiences who live in WhatsApp, not web apps
Pallio AI — Create custom AI personas, chat with your documents, and learn smarter.